https://www.avient.com/sites/default/files/2025-02/Hammerhead FR Panel eBook.pdf
Multi-family new construction starts are
down roughly 30% YOY, while single-family starts are down over 3%
in the same period.
2,100
1,800
1,500
1,200
900
600
300
0
Th
ou
sa
nd
s o
f U
ni
ts
Sep-19
New Residential Construction
(Seasonally Adjusted Annual Rate)
Sep-20 Sep-21 Sep-22
Source: U.S.
Modular construction: From projects to products (2019)
• Avient internal data (November 2024)
• Composites World, “Composite SIPs for more affordable, efficient and sustainable buildings,”
October 21, 2024
• US Census Bureau, HUD, October 19, 2024
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https://www.avient.com/sites/default/files/2020-10/tpe-overmold-design-guide.pdf
Flow Length, inches (cm)
Series Injection Velocity, 3 in/s (8 cm/s) Injection velocity, 5 in/s (13 cm/s)
DynaflexTM D 13-15 (33-38) 18-20 (46-51)
DynaflexTM G 12-22 (30-56) 18-30 (46-70)
VersaflexTM 9-16 (23-41) 13-26 (33-66)
VersalloyTM 18-20 (46-51) 30-32 (76-81)
VersollanTM 12-17 (30-43) 19-22 (48-56)
*Spiral flow tests performed using a 0.0625" (1.6mm) thick, 0.375" (9.5mm) wide channel at 400˚F (204˚C).
Flow Length, inches (cm)
Series Injection Velocity, 3 in/s (8 cm/s) Injection velocity, 5 in/s (13 cm/s)
DynaflexTM D 13-15 (33-38) 18-20 (46-51)
DynaflexTM G 12-22 (30-56) 18-30 (46-70)
VersaflexTM 9-16 (23-41) 13-26 (33-66)
VersalloyTM 18-20 (46-51) 30-32 (76-81)
VersollanTM 12-17 (30-43) 19-22 (48-56)
*Spiral flow tests performed using a 0.0625" (1.6mm) thick, 0.375" (9.5mm) wide channel at 400˚F (204˚C).
Avoid lubricated plastic grade and do not use mold release spray.
3130
Index
Adhesion ............................................3-5, 21-22, 28
Balanced Runner Systems ..................................10
Buttonhead Sprue Puller ....................................13
Cavity Layout ........................................................10
Clamp Capacity ....................................................19
Cold Slug Wells ....................................................11
Color Concentrate Carriers ............................17
Coloring..................................................................17
Conventional Sprue ............................................12
Cooling Time ........................................................20
Cushion ..................................................................18
Cycle Time ........................................................6, 20
Delamination............................................................7
Diaphragm Gate....................................................15
Direct Gate............................................................14
Draft ..........................................................................6
Drying Conditions................................................17
Edge Gate ........................................................13, 15
Ejection......................................................................9
Fan Gate ................................................................14
Flash ..........................................................7-8, 24, 28
Flow Length..............................................................6
Flow Ratio ................................................................9
Fracture of Insert ................................................29
Gate Design ....................................................12-15
Gate Location..................................................12-15
Gate Size ..........................................................12-15
Gate Types........................................................12-15
Hot Runner Manifold Systems ..........................16
Injection Molding ............................................18-20
Injection Molding Troubleshooting ............23-27
Back Fills ............................................................24
Beach Marks ......................................................23
Bubbles................................................................23
Burned Edges ....................................................23
Burnt Odor........................................................23
Dimensions ........................................................23
Ejection ..............................................................26
Ejector Pin Marks .............................................24
Flash ....................................................................24
Flow Marks ........................................................24
Folds ....................................................................24
Heat Sinks ..........................................................25
Jetting ..................................................................25
Non-Uniform Color ........................................25
Off-Color Part ..................................................25
Short Shots ........................................................26
Splay/Streaks ......................................................27
Uneven Shine ....................................................23
Voids ....................................................................27
Warpage .............................................................27
Yellow Parts .......................................................23
Injection Pressure ................................................19
Injection Speed......................................................19
Insert Molding ..................................2-3, 10, 21-22
Insert Support ......................................................10
Jetting ................................................................13, 25
Land Length...............................................11, 13-14
Machine Selection ................................................19
Material Flow Behavior .......................................18
Material Handling and Preparation ..................17
Material Selection ...............................................4-5
Adhesion Requirements....................................5
Coefficient of Friction .......................................4
Durometer ...........................................................4
Flexural Modulus ...............................................4
SubstrateType ......................................................5
Thickness Effects ................................................4
Melt Temperature ................................7, 18, 21-22
Measuring................................................................21
Mechanical Interlocks ............................................8
Melt Viscosity ........................................................18
Moisture
in Substrate ........................................................21
in TPE ..................................................................17
Moisture Level ......................................................17
Mold Construction ................................................9
Mold Cooling ....................................................9, 19
Mold Design ......................................................9-16
Mold Layout ..........................................................10
Mold Release..........................................................21
Mold Support ........................................................10
Mold Surface Texture ............................................9
Mold Temperature ..........................................19-20
Multiple Material Molding .................................2-3
Multi-Shot Injection Molding ............................2-3
Nylon, Preheating Inserts ....................................21
Nozzle Diameter ..................................................19
Overmolding ........................................................2-3
Part Design...........................................................6-8
Pin Gate ..................................................................15
Pine Tree Sprue Puller ........................................12
Preheating Inserts ................................................21
Process Selection....................................................3
Process Types ..........................................................2
Purging ....................................................................19
Regrind....................................................................17
Release Coating ......................................................9
Residence Time ....................................................19
Runner Configuration ..........................................11
Runner Design ......................................................11
Sharp Corners ........................................................6
Shear Rate........................................................18-19
Shear Sensitivity..........................................9, 18-19
Shear Thinning....................
https://www.avient.com/sites/default/files/2022-05/AVNT May IR Presentation w Non GAAP Recs.pdf
WHAT WE DO: MATERIAL SCIENCE
CUSTOM
FORMULATION
SUSTAINABILITY FOR A BETTER TOMORROW
Revenue From Sustainable Solutions* 2016-2021
$310
205
140
80
75
45
40
20
$915M2021 Sales
*Avient Sustainable Solutions definitions aligned with FTC 2012 Guide for the Use of Environmental Marketing Claims (“Green Guides”)
**2020 is Pro Forma to include full year of the Clariant Color business
Future Growth Revenue Assumptions From Sustainable Solutions: 8 - 12%
6
AVIENT ESG RATINGS
Sustainalytics 2021 ESG Risk Ranking
RANK
(1st = lowest risk)
PERCENTILE
(1st – lowest risk)
Chemicals
INDUSTRY 75/449 17th
Specialty Chemicals
SUBINDUSTRY 21/124 17th
ISS March 2022 ESG Scores
SCORE
(1 = Best, 10 = Worst)
Environmental 2
Social 1
Governance 4
777
F I RS T Q UART E R 2022
RE S U LT S
$123
$136
$0.89
$0.99
Q1 2022 PERFORMANCE
9
$1,162
$1,294
(+ 14% excluding FX)
Adjusted EPS
(+ 15% excluding FX)
(+ 16% excluding FX)
(in millions) (in millions)
Sales Adjusted Operating Income
Q1 2022 SEGMENT PERFORMANCE
10
CAI
$609
$650
SEM Distribution
$89
$95
+ 7%
(+ 10% excluding FX)
$363
$433
$24 $24
+ 19% Flat
$217
$245
$34
$40
+ 7%
(+ 11% excluding FX)
+ 13%
(+ 17% excluding FX)
+ 18%
(+ 20% excluding FX)
Q1 2021 $1,162 $123
Sustainable Solutions 19 8% 7
Healthcare 32 21% 6
Composites (excl.
Source: Peer data per Bloomberg market data as of April 21, 2022
86 82
86 86 84
78 77
89 86
81 80 76 76 76
67 67
11
(12)
P
PM AV
VR
18%
16% 15% 15% 14% 14%
28% 28%
26%
22% 21% 19%
9% 9%
T
od
ay
P
AV
PM C
VR
Median: 21%Median: 15%
2022 EBITDA MARGINS VS.
OUR VALUATION VERSUS PEERS
Avient Specialty
Other
5.4
8.5
10.1 9.8
13.8
12.8 12.1 11.8
10.2
21.0
19.2
16.8
13.7 13.6
8.8 8.7 8.7 8.3 8.0
5.6
01
1)
01
6)
02
1)
(T
od
ay
)
PM PP
AV
VR C
Historic Multiple
APPENDIX
Performance
Additives
15%
Pigments
TiO2
Dyestuffs
3%Polyethylene
Nylon
6%
Polypropylene
Other Raw
Materials
30%
Styrenic Block
Copolymer
~40% hydrocarbon based
(Grey shaded materials are hydrocarbon based,
includes portion of “Other Raw Materials”)
Non-hydrocarbon
based materials
48
• Significant raw material price inflation and
tight inventory continued in Q1 2022
o The average cost of hydrocarbon based
materials was up 30%
o The average cost of non-hydrocarbon based
materials was up 20%
• Additionally, we continued to experience
other supply chain challenges during Q1
related to raw material spot purchases,
freight constraints and productivity loss as
a result of these shortages
Annual Purchases
RAW MATERIAL AND SUPPLY CHAIN UPDATE
Based on 2021 purchases, excludes Distribution business
SEGMENT DATA
U.S. & Canada
50%
Latin America
2021 SEGMENT, END MARKET AND GEOGRAPHY
GEOGRAPHY REVENUESEGMENT FINANCIALS
23%
19%
Building and
END MARKET REVENUE
(1) Total company sales and adjusted EBITDA of $4,819M and $581M, respectively, include intercompany sales eliminations and corporate costs
$2,402M
$409M
$919M
$164M
$1,631M
$94M
Sales EBITDA
Distribution
Specialty Engineered Materials
Color Additives and Inks
$581M$4,819M
15%
34%
Building &
1% Telecommunications
C O L O R , A D D I T I V E S & I N K S
2021 REVENUE | $2 .4 BILLION
32%
40%
Latin America
END MARKET REGION
51
S P E C I A LT Y E N G I N E E R E D M AT E R I A L S
27%
Building &
2021 REVENUE | $919 MILLION
END MARKET
55%
REGION
52
DI S T RI BU T I O N
26%
23%
Building and
80%
3%
Latin
America
END MARKET REGION
K EY SU PPL IER S
2021 REVENUE | $1 .6 BILLION
53
TOTA L C O M PA N Y R E G I O N A L S A L E S
BY END MARKET
30%
26%Healthcare
14%
Building &
2% Energy
(16% of sales)
32%
Building &
(25% of sales)
54
19%
Building &
US &
Canada
(50% of sales)
38%
33%
Building &
LATAM
(9% of sales)
Reconciliation of Non-GAAP Financial Measures
(Unaudited)
(Dollars in millions, except for per share data)
Senior management uses comparisons of adjusted net income from continuing operations attributable to Avient shareholders
and diluted adjusted earnings per share (EPS) from continuing operations attributable to Avient shareholders, excluding special
items, to assess performance and facilitate comparability of results.
https://www.avient.com/sites/default/files/2022-03/AVNT Mar 2022 Presentation.pdf
Factors that could cause actual results to differ materially from those implied by these forward-looking statements include, but are not limited to:
• Disruptions, uncertainty or volatility in the credit markets that could adversely impact the availability of credit already arranged and the availability and cost of credit in the future;
• The effect on foreign operations of currency fluctuations, tariffs and other political, economic and regulatory risks;
• The current and potential future impact of the COVID-19 pandemic on our business, results of operations, financial position or cash flows, including without any limitation, any supply chain and logistics issues;
• Changes in polymer consumption growth rates and laws and regulations regarding plastics in jurisdictions where we conduct business;
• Fluctuations in raw material prices, quality and supply, and in energy prices and supply;
• Production outages or material costs associated with scheduled or unscheduled maintenance programs;
• Unanticipated developments that could occur with respect to contingencies such as litigation and environmental matters;
• Our ability to pay regular quarterly cash dividends and the amounts and timing of any future dividends;
• Information systems failures and cyberattacks;
• Amounts for cash and non-cash charges related to restructuring plans that may differ from original estimates, including because of timing changes associated with the underlying actions; and
• Other factors described in our Annual Report on Form 10-K for the year ended December 31, 2020 under Item 1A, “Risk Factors.”
In 2021, we delivered substantial earnings growth and strong cash flow generation as we emerged from the
COVID-19 pandemic.
APPENDIX
Performance
Additives
15%
Pigments
TiO2
Dyestuffs
3%Polyethylene
Nylon
6%
Polypropylene
Other Raw
Materials
30%
Styrenic Block
Copolymer
~40% hydrocarbon based
(Grey shaded materials are hydrocarbon based,
includes portion of “Other Raw Materials”)
Non-hydrocarbon
based materials
35
• Significant raw material price inflation
and tight inventory continued in Q4 2021
o For the full year, the average cost of
hydrocarbon based materials was up
50% in 2021
o For the full year, the average cost of non-
hydrocarbon based materials was up
12% in 2021
• Additionally, we continued to experience
other supply chain challenges during Q4
related to raw material spot purchases,
freight constraints and productivity loss
as a result of these shortages
Annual Purchases
RAW MATERIAL AND SUPPLY CHAIN UPDATE
Based on 2021 purchases, excludes Distribution business
SEGMENT DATA
U.S. & Canada
50%
Latin America
9%
2021 SEGMENT, END MARKET AND GEOGRAPHY
37
GEOGRAPHY REVENUESEGMENT FINANCIALS
23%
19%
Building and
END MARKET REVENUE
(1) Total company sales and adjusted EBITDA of $4,819M and $581M, respectively, include intercompany sales eliminations and corporate costs
$2,402M
$409M
$919M
$164M
$1,631M
$94M
Sales EBITDA
Distribution
Specialty Engineered Materials
Color Additives and Inks
$581M$4,819M
15%
34%
21%
Building &
9%
1% Telecommunications
C O L O R , A D D I T I V E S & I N K S
2021 REVENUE | $2 .4 BILL ION
32%
40%
21%
Latin America
END MARKET REGION
38
S P E C I A LT Y E N G I N E E R E D M AT E R I A L S
27%
Building &
2021 REVENUE | $919 MILLION
END MARKET
55%
20%
REGION
39
DI S TR IBU T I ON
26%
23%
20%
Building and
80%
3%
Latin
America
END MARKET REGION
K E Y S U P P L I ER S
2021 REVENUE | $1 .6 B ILL ION
40
TOTA L C O M PA N Y R E G I O N A L S A L E S
BY END MARKET
30%
26%Healthcare
14%
Building &
2% Energy
(16% of sales)
32%
Building &
(25% of sales)
41
19%
Building &
US &
Canada
(50% of sales)
38%
33%
Building &
LATAM
(9% of sales)
https://www.avient.com/sites/default/files/2021-05/avnt-first-quarter-2021-earnings-presentation.pdf
Our free cash flow supports
shareholder value creation through
investing in R&D for organic growth,
completing bolt-on acquisitions, and
returning cash to shareholders via our
dividend program and opportunistic
share repurchases.
19 1.
Free cash flow conversion calculated as (EBITDA – Capex) / EBITDA
Median: 84% Median: 77%
HIGH FREE CASH FLOW
CONVERSION
Avient reflects 2021 estimated EBITDA of $560M and excludes one-time synergy capture CAPEX ($20M)
87 89 87 86
82 81
76
88 87 84
82 81
78 77 77 77 76 73
70
69
50
19
Total Enterprise Value / 2021E EBITDA
Our current valuation with updated
guidance implies an EBITDA multiple
that is below specialty formulator
peers and the majority of our
chemical peers.
In 2021, we expect substantial earnings growth and strong cash flow generation as we emerge from the
COVID-19 pandemic.
https://www.avient.com/sites/default/files/2022-02/AVNT Q4 2021 Earnings Presentation_0.pdf
Factors that could cause actual results to differ materially from those implied by these forward-looking statements include, but are not limited to:
• Disruptions, uncertainty or volatility in the credit markets that could adversely impact the availability of credit already arranged and the availability and cost of credit in the future;
• The effect on foreign operations of currency fluctuations, tariffs and other political, economic and regulatory risks;
• The current and potential future impact of the COVID-19 pandemic on our business, results of operations, financial position or cash flows, including without any limitation, any supply chain and logistics issues;
• Changes in polymer consumption growth rates and laws and regulations regarding plastics in jurisdictions where we conduct business;
• Fluctuations in raw material prices, quality and supply, and in energy prices and supply;
• Production outages or material costs associated with scheduled or unscheduled maintenance programs;
• Unanticipated developments that could occur with respect to contingencies such as litigation and environmental matters;
• Our ability to pay regular quarterly cash dividends and the amounts and timing of any future dividends;
• Information systems failures and cyberattacks;
• Amounts for cash and non-cash charges related to restructuring plans that may differ from original estimates, including because of timing changes associated with the underlying actions; and
• Other factors described in our Annual Report on Form 10-K for the year ended December 31, 2020 under Item 1A, “Risk Factors.”
In 2021, we delivered substantial earnings growth and strong cash flow generation as we emerged from the
COVID-19 pandemic.
APPENDIX
Performance
Additives
15%
Pigments
TiO2
Dyestuffs
3%Polyethylene
Nylon
6%
Polypropylene
Other Raw
Materials
30%
Styrenic Block
Copolymer
~40% hydrocarbon based
(Grey shaded materials are hydrocarbon based,
includes portion of “Other Raw Materials”)
Non-hydrocarbon
based materials
31
• Significant raw material price inflation
and tight inventory continued in Q4 2021
o For the full year, the average cost of
hydrocarbon based materials was up
50% in 2021
o For the full year, the average cost of non-
hydrocarbon based materials was up
12% in 2021
• Additionally, we continued to experience
other supply chain challenges during Q4
related to raw material spot purchases,
freight constraints and productivity loss
as a result of these shortages
Annual Purchases
RAW MATERIAL AND SUPPLY CHAIN UPDATE
Based on 2021 purchases, excludes Distribution business
SEGMENT DATA
U.S. & Canada
50%
Latin America
9%
2021 SEGMENT, END MARKET AND GEOGRAPHY
33
GEOGRAPHY REVENUESEGMENT FINANCIALS
23%
19%
Building and
END MARKET REVENUE
(1) Total company sales and adjusted EBITDA of $4,819M and $581M, respectively, include intercompany sales eliminations and corporate costs
$2,402M
$409M
$919M
$164M
$1,631M
$94M
Sales EBITDA
Distribution
Specialty Engineered Materials
Color Additives and Inks
$581M$4,819M
15%
34%
21%
Building &
9%
1% Telecommunications
C O L O R , A D D I T I V E S & I N K S
2021 REVENUE | $2 .4 BILL ION
32%
40%
21%
Latin America
END MARKET REGION
34
S P E C I A LT Y E N G I N E E R E D M AT E R I A L S
27%
Building &
2021 REVENUE | $919 MILLION
END MARKET
55%
20%
REGION
35
DI S TR IBU T I ON
26%
23%
20%
Building and
80%
3%
Latin
America
END MARKET REGION
K E Y S U P P L I ER S
2021 REVENUE | $1 .6 B ILL ION
36
TOTA L C O M PA N Y R E G I O N A L S A L E S
BY END MARKET
30%
26%Healthcare
14%
Building &
2% Energy
(16% of sales)
32%
Building &
(25% of sales)
37
19%
Building &
US &
Canada
(50% of sales)
38%
33%
Building &
LATAM
(9% of sales)
Reconciliation of Non-GAAP Financial Measures
(Unaudited)
(Dollars in millions, except for per share data)
Senior management uses comparisons of adjusted net income from continuing operations attributable to Avient shareholders
and diluted adjusted earnings per share (EPS) from continuing operations attributable to Avient shareholders, excluding special
items, to assess performance and facilitate comparability of results.
https://www.avient.com/investor-center/news/avient-announces-second-quarter-2020-results
The COVID-19 pandemic continues to have a significant impact on the world, and our first priority remains the health and safety of our associates, customers and all stakeholders.
The company noted it is an essential supplier into many industries serving the COVID-19 response and recovery, including food and beverage packaging and healthcare applications.
Factors that could cause actual results to differ materially from those implied by these forward-looking statements include the impact the COVID-19 pandemic has on our business, results from operations, financial condition and liquidity; our ability to achieve the strategic and other objectives relating to the acquisition of Clariant's color and additive masterbatch business, including any expected synergies; our ability to successfully integrate Clariant's color and additive masterbatch business and achieve the expected results of the acquisition of Clariant's color and additive masterbatch business, including, without limitation, the acquisition being accretive; disruptions, uncertainty or volatility in the credit markets that could adversely impact the availability of credit already arranged and the availability and cost of credit in the future; the effect on foreign operations of currency fluctuations, tariffs and other political, economic and regulatory risks; changes in polymer consumption growth rates and laws and regulations regarding plastics in jurisdictions where we conduct business; changes in global industry capacity or in the rate at which anticipated changes in industry capacity come online; fluctuations in raw material prices, quality and supply, and in energy prices and supply; production outages or material costs associated with scheduled or unscheduled maintenance programs; unanticipated developments that could occur with respect to contingencies such as litigation and environmental matters; an inability to raise or sustain prices for products or services; an ability to achieve or delays in achieving or achievement of less than the anticipated financial benefit from initiatives related to acquisitions and integration, working capital reductions, costs reductions and employee productivity goals; information systems failures and cyberattacks; and other factors affecting our business beyond our control, including, without limitation, changes in the general economy, changes in interest rates and changes in the rate of inflation.
https://www.avient.com/investor-center/news/polyone-announces-first-quarter-2020-results
Operating income increased 5% as improved margins in all segments and cost containment actions offset a 5% sales decline related to the COVID-19 pandemic
The COVID-19 pandemic is having a significant impact on the world and our first priority is the health and safety of our associates, customers and all stakeholders.
Factors that could cause actual results to differ materially from those implied by these forward-looking statements include the impact the COVID-19 pandemic has on our business, results from operations, financial condition and liquidity; the time required to consummate the acquisition of Clariant's color and additive masterbatch business; the satisfaction or waiver of conditions in the purchase agreements; any material adverse changes in Clariant's color and additive masterbatch business; the ability to obtain required regulatory or other third-party approvals and consents and otherwise consummate the proposed acquisition of Clariant's color and additive masterbatch business; our ability to achieve the strategic and other objectives relating to the proposed acquisition of Clariant's color and additive masterbatch business, including any expected synergies; our ability to successfully integrate Clariant's color and additive masterbatch business and achieve the expected results of the acquisition of Clariant's color and additive masterbatch business, including, without limitation, the acquisition being accretive; disruptions, uncertainty or volatility in the credit markets that could adversely impact the availability of credit already arranged and the availability and cost of credit in the future; the effect on foreign operations of currency fluctuations, tariffs and other political, economic and regulatory risks; changes in polymer consumption growth rates and laws and regulations regarding plastics in jurisdictions where we conduct business; changes in global industry capacity or in the rate at which anticipated changes in industry capacity come online; fluctuations in raw material prices, quality and supply, and in energy prices and supply; production outages or material costs associated with scheduled or unscheduled maintenance programs; unanticipated developments that could occur with respect to contingencies such as litigation and environmental matters; an inability to raise or sustain prices for products or services; an ability to achieve or delays in achieving or achievement of less than the anticipated financial benefit from initiatives related to acquisitions and integration, working capital reductions, costs reductions and employee productivity goals; information systems failures and cyberattacks; and other factors affecting our business beyond our control, including, without limitation, changes in the general economy, changes in interest rates and changes in the rate of inflation.
https://www.avient.com/sites/default/files/2021-02/avients-publication-of-uk-tax-strategy.pdf
The
Avient Group regards this document as complying with its responsibility under the Finance Act 2016, Schedule 19.
https://www.avient.com/sites/default/files/resources/Investor%2520Day%2520-%2520May%25202012%2520-%2520Commercial%2520Excellence.pdf
Kahler
(16) Page 16
• Shifted sales compensation
practices to drive value and
margin expansion
• Significantly upgraded and
added sales, marketing, and
From Volume to Value
$2,622
$3,060
Sales
($ millions) 2006 2011PFadded sales, marketing, and
technical resources
• Expanded global cross-selling
• Invested in training and tools
3.3%
6.8%
Adjusted OI%
($ millions) 2006 2011PF
2006 2011PF
Page 17
• Value pricing practices enabled
by use of EVE tools
• Shifting the basis of
competition to specialization
1.5%
8.9%
Specialty OI%
Specialization Drives Margin Expansion
2006 2011PF
7.2%
PPS OI%
competition to specialization
differentiates PolyOne as a
value-added solutions provider
• Redirecting our technology and
marketing focus to the most
attractive segments 2.6%
5.6%
2006 2011
POD OI%
5.5%
7.2%
2006 2011
2006 2011
2006 2011
Page 18
• Global key account management
team focused on key markets
and strategic OEMs
• Drive growth in target markets
through application development750
1,120
Total Commercial Employees 2007 – 2011
49% Increase
Commercial Excellence – Recent Investments
*Includes ColorMatrix
through application development
• Leverage breadth of solutions
across all PolyOne platforms to
identify innovative solutions for
strategic OEMs and
Tier 1 partners
*
750
2007 2011
Sales Marketing R&D/Tech
Page 19
5%
1%
0%
27%
2%
12% 4%
Performance Dashboards Drive Execution
45%
26% 18%
5%
55%
Page 20
53%
Drivers of Customer Loyalty
Customer Experience is Key to Customer Loyalty
53%
Building Customer Loyalty
n = 4,960 B2B customers of 24 companies
Source: Corporate Executive Board
Company
and Brand
Impact
Product
and
Service
Delivery
Value-to-
Price Ratio
Customer
Experience
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• Continue to redirect our focus to more attractive
segments and increase customer loyalty
and retention
• Leverage new commercial tools and investments
to enable disciplined execution and accountability
Critical Imperatives
to enable disciplined execution and accountability
• Position PolyOne as the differentiated
value-added specialty solutions provider
Drive improved mix in all segments and
achieve margin and profitability growth
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