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Global Standard Response_Dec 2023.pdf

https://www.avient.com/sites/default/files/2024-01/Global Standard Response_Dec 2023.pdf

We thank you for your understanding, and we look forward to serving your needs. 3 Table of contents A Message from our Global Quality Manager ...............................................................2 Avient Corporation: Overview ............................4 Avient Policy for Customer Audits ......................5 Management Responsibility ...............................6 Product Liability Insurance .............................6 Ethics - Code of Conduct.................................6 Modern Slavery Statement.............................6 Conflict Mineral Policy....................................6 Technical Data Sheets.....................................6 Safety Data Sheets..........................................6 Regulatory Requests and Certificates (FDA certificate, Absence declaration, REACH, SDS) ........................................6 Safety Performance ........................................6 Environmental Performance...........................6 Energy Management ......................................6 Business Continuation Plan.............................6 Preventive - Predictive Maintenance..............6 Financial Report..............................................6 Quality Management..........................................7 3rd Party Certification......................................7 Complaint Handling ........................................7 Continuous Improvement...............................7 Traceability .....................................................7 Record Retention............................................7 IT Security.........................................................8 Firewall .........................................................8 Critical Data ..................................................8 IT Disaster Recovery .....................................8 IT Systems of Use Policy ...............................8 Annex 1 - Special dispositions related to ISO 13485 certification for Mevopur .......................9 Change control .............................................9 Validation .....................................................9 Control of documents and records ...............9 Supplier approval and supplier evaluation ...9 Traceability ...................................................9 Material management ..................................9 Release of finished products.........................9 Control of Non-conforming products, complaints handling, recall and CAPA..........9 Annex 2 – special dispositions related to ISO 22000 certification............................................10 Change..........................................................10 HACCP ..........................................................10 Control of documents and records ...............10 Material management ..................................10 Supplier approval and supplier evaluation ...10 Traceability ...................................................10 Release of finished products.........................10 Control of Non-conforming products, complaints handling, recall and CAPA..........10 4 Avient Corporation: Overview The Avient website is your home base for information about the company: https://www.avient.com/ To find our facility locations: https://www.avient.com/contact/global-directory-and-contacts For more information about our management systems certifications, including ISO, go to: Avient Governance (corporate policies and the Avient Code of Conduct): https://www.avient.com/investors/governance Financial reports: https://www.avient.com/investors Avient Sustainability Report: https://www.avient.com/company/sustainability https://www.avient.com/ https://www.avient.com/contact/global-directory-and-contacts https://www.avient.com/investors/governance https://www.avient.com/investors https://www.avient.com/company/sustainability 5 Avient Policy for Customer Audits Avient may permit audits of facilities, subject to:  Advanced notice and an audit agenda provided at least thirty (30) days in advance or as agreed by the Avient location to be audited for a routine audit Standard handling time frame: 1 Business Day to confirm receipt and r .ecord it in our system 15 Business days to analyze problem, provide root cause and action plan. 30 days to close complaint 8 The overall processing times may vary depending on the complexity of the issue and resources needed. The record retention period for these records is three (3) years.

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